Spectrum of Care

Unit of Care

The patient and family make up the unit of care. Guiding Hospice does not admit a patient in isolation. We see each patient as a part of a family system. Often the family's needs are equal to, or greater than, the patient's. Family means those bonded by blood or emotional ties, that is, the patients most immediate attachment network.

Where is Care Provided

Care is provided in the home as well as in-patient facilities (assisted living, personal care homes, nursing homes, etc.). Our philosophy is to allow people to complete their journey where they wish. Most people prefer to be cared for in their homes; others need, or choose, to be in another location. Our services are available to patients wherever they reside.

Symptom Management

Symptom management is the focus of hospice treatment. Hospice patients endure illnesses that are incurable. Our care is directed at treating the symptoms and providing comfort, not curing the disease.

Quality of Care

Guiding Hospice treats the whole person. People are not merely physical beings. Hospice care is designed to address physical, social, psychological, spiritual, and practical needs of patients with a life-limiting illness.

Available 24/7

We understand people have problems and emergencies at all hours of the day and night. Hospice services are available 24 hours a day, 7 days a week, including weekends, and even at 2:00 am if needed.

Team Approach

Palliative care is interdisciplinary. Our team draws on the skills of people in a variety of disciplines who work collaboratively to meet the patient's various needs. Our team includes physicians, nurses, social workers, mental health professionals, chaplains, therapists, pharmacists, and volunteers.

Physician Directed

Guiding Hospice is physician directed. The patient's attending physician must determine that the patient has a life-limiting illness and must order all palliative care delivered. Our medial director oversees the care of all our patients and supplements the services of the attending physician.


Volunteers are an integral part of hospice and palliative care. Our volunteers work from their hearts and offer their services out of genuine concern for others. Hospice volunteers can relate to families and appreciate how hard it can be for families to handle certain difficult situations.



Hospice and palliative care is community-based care and is provided without regard to financial resources. Hospice care services meet the needs of people with life-limiting illness within their communities and do not deny services because of an inability to pay. Care to the patient is not diminished when reimbursement is exhausted.

Grief and Bereavement

Grief and bereavement services are available for families. Guiding Hospice in Austin offers grief counseling before a patient passes away and provides a program of bereavement support to all families for at least one year following the patient's passing. Our bereavement support is based on need and an expressed desire for help.